Rostering connection
Join handover context to the systems providers already use to manage shifts, workers, and participant support.
Telova Handover
NDIS handover infrastructure that sits beside the roster.
Telova Handover connects into NDIS companies' current rostering systems, including systems like Visual Care, so participant context, shift notes, follow-ups, and handover history sit where operations already happen.
Built around how NDIS providers already operate.
Care handovers
Capture participant context, shift notes, incidents, follow-ups, and next actions before details disappear.
Provider visibility
Give coordinators and managers a clearer view of what happened across rosters, workers, participants, homes, and shifts.
The messy stack Handover replaces.
Paper and PDFs
Critical support context ends up handwritten, scanned, photographed, or recreated after the shift.
Group chats
Important participant updates sit next to general chatter, making accountability hard to track.
Spreadsheet chasing
Managers spend time checking who updated what instead of seeing open follow-ups clearly.
The care operations flow.
01Capture shift context and participant updates.
02Flag incidents, follow-ups, and next actions.
03Route the handover to the right operational view.
04Track what still needs attention after the shift.
Why fit with the existing stack matters.
Works beside rostering
Handover is designed to complement existing rostering systems rather than ask providers to rebuild operations from scratch.
Cleaner governance
Permissions, data boundaries, and operational visibility can match how the provider actually runs support work.
Room to configure
Handover can adapt around service models, homes, sites, roles, and escalation paths without forcing a one-size-fits-all workflow.