Workflow agents
Agents that help with intake, routing, handoffs, checklists, drafting, and follow-up based on your process.
Custom Agents
Agents built around your actual requirements.
Telova creates custom agents based on your workflows, policies, documents, escalation paths, internal knowledge, follow-ups, and operational edge cases.
Not generic chatbots.
Knowledge agents
Agents grounded in your documents, policies, operating procedures, and internal standards.
Admin agents
Agents that reduce repetitive chasing, summarising, formatting, checking, and status-update work.
How Telova builds them.
01
Requirements
We map the job, data sources, rules, risks, approvals, and the exact workflow the agent supports.
02
Agent design
We design the agent around your operating model, not around a generic prompt template.
03
Controlled rollout
We define guardrails, human review points, and where the agent should assist rather than decide.